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How To Delete Black Desert Online Account

Do you have a Black Desert Online account and now you want to delete that account but do not know how to delete a black desert online account? If yes, then you have landed on the page you need!

Black Desert Online is an adventure game that is now played by almost 20 million gamers! This game is full of action and super-attractive visuals, and the list does not end here! This is an open-world MMORPG and the players of it come from all around the globe.

However, if you are done with playing this game and now want to delete your BDO account. Go through this article and follow the steps I mentioned here.

How To Delete Black Desert Online Account

How To Delete Black Desert Online Account
How To Delete Black Desert Online Account

As I said before, Black Desert is an online game of multi-player format developed by Pearl Abyss and is available in selected nations. If you want to delete the account, you have to go through a couple of steps.

It doesn’t matter on which platform you’re playing the game. The process of Black Desert Online deletes the account in PS4, Xbox One, Nintendo Switch; all are the same.

If you are too a player of this game, and now want to delete the gaming account, you can take follow the steps written below.

Black Desert Delete Account – Send A Form

  • Open your internet browser.
  • Type in https://blackdesert.zendesk.com/hc/en-us/requests/new in the address bar and hit Enter.
  • You’ll be redirected and you’ll find a SEND A TICKET page.
  • Choose ACCOUNT in What is your issue related to?
  • Scroll down, fill up the form, then choose ACCOUNT DELETION from CATEGORY.
  • Type in REQUEST TO DELETE MY ACCOUNT in the Subject bar.
  • Put your email ID, write a description about why you want to delete the account.
  • Verify captcha and click SUBMIT.

Generally, it takes almost 72 hours to get a reply from the developers of Black Desert Online.

Black Desert Online – Email Change

How To Delete Black Desert Online Account
Black Desert Online – Email Change

If you want to change the registered email account in Black desert Online, let me tell you this is a very easy procedure. You just have to follow the steps stated below.

  • Log into Black desert Online Online Banking.
  • Click Profile Maintenance followed by Customer Information, then Update Customer Information.
  • Erase the old email ID from the E-mail Address section and enter the new ID you want to register.
  • Click Update followed by OK.
  • Check the previous email ID, i.e. the email account you just deleted from BDO. An approval code should there in the inbox of that email account.
  • Copy the approval code.
  • Come back to the BDO Online Banking profile, click the Approval Code icon.
  • Click Input Code.
  • Enter the code you copied from the inbox of the previous email account to finish the updating procedure successfully.

That’s it! You’re done!

Black Desert Online – Submit Ticket

There is a problem faced by several users while playing Black Desert Online. The players found that they cannot submit tickets when they try to launch the game.

It generally happens when there is a shortage of memory of the device on which you are running the game. To fix this issue, you can try to clear the cache files from the memory. This will solve this annoying issue for you.

Black Desert Online – Email Not Sending

When you try to register your email ID with Black Desert Online, you might face this problem. You may not get the verification email from the game developer’s side.

This issue once became such a problem that the developers posted a notice on the official site of the game saying they are continuously trying to resolve this issue.

However, they posted another notice after a couple of days where they said that they have solved the problem and players now will be able to get the verification email properly.

Since this was a fault from the developers’ side, there were no easy fixes to this problem. But now the problem has been solved, and players are getting the verification emails without any hassle.

Bdo Character Deletion

If you want to delete any character from the game, you can apply the methods stated below.

  • Put away the horses, ships, wagons, or any other items like that from the character.
  • Delete all the pearl item from the character.
  • Go to the Applicable Menu.
  • Select Delete.
  • Choose accept.

Black Desert – My Page

How To Delete Black Desert Online Account
Black Desert – My Page

If you have an account in Black Desert Online, you need to log in to your account if you want to play the game. After you provide your email ID and password, you can enter into your page of the game, and then you can start playing.

If you do not have an account in Black Desert Online, then you have to create one if you want to play the game. You can either create an account by clicking the Sign-Up button on the official site, or you can simply log in by your Facebook, or Steam account by selecting the respective buttons on the site.

Black Desert – Invalid Steam Account

A problem in logging in occurred a few days ago when the players who play Black Desert from Steam saw that they cannot log in to the game with their Steam account.

The Black desert developers further posted a notice that this problem is occurring especially with the players who bought the game during the Steam Discount event. They stated in the same notice that they have already solved this issue for some of the Steam players. They further asked the other Steam players to inform them about the same problem who are still facing it.

Again this was a problem from the developers’ side, so there is no easy fix to this problem. If you are still having the same problem, let the developers know about this.

Frequently Asked Questions

Did Black Desert Delete My Account?

If you made your Black desert Online account with Kakao Games, then your account might have been deleted by the game developers if you have not already transferred your account. The developers deleted all the accounts created with Kakao Games on 31st May 2021.

How Do I Unlink My Black Desert Account?

Go to Start > Profile, press Y, then A to unlink your account.

Can You Reset Your Black Desert Account?

Resetting cannot be done with your Black Desert Online account. But you can delete all the characters and create new characters to start over from the beginning, or you can simply create a new account.

How To Delete Black Desert SEA Account?

  • Type in the URL https://blackdesert.zendesk.com/hc/en-us/requests/new in the URL box.
  • You will get a page where you will be able to SEND A TICKET.
  • Select ACCOUNT in the What is your issue related to? Section.
  • Then complete filling up the form.
  • Write REQUEST TO DELETE MY ACCOUNT in the Subject Section.
  • Put your registered email ID.
  • Write the reason of why you want to delete the account in the Description Box.
  • Verify CAPTCHA.
  • Click SUBMIT.
  • Wait 72 hours for the developers to take action.


In this article, I have cleared all the problems related to the Black Desert Online account. I hope you will get all the answers related to your problems regarding the game Black desert. Happy gaming! All the best!

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Ankit Shakya
I am a marketing executive in a virtual SEO Expert. I have knowledge of on-page & off-page SEO, Analytics and ads. Apart from this, I have knowledge of local listing.


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